Master the unspoken rules of cross-cultural communication and navigate diverse business settings with confidence.
Navigate common business situations across different cultural contexts.
In North America, a firm handshake (but not too strong) and direct eye contact are considered signs of confidence and trustworthiness. However, be aware that appropriate physical contact varies across cultures - in some European countries, a light kiss on both cheeks might be normal, while in Japan, bowing is standard.
Select the most culturally appropriate response for this business scenario.
When in doubt about cultural norms, observe how locals behave in similar situations. Being observant and adaptable is key to successful cross-cultural communication.
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